Getting started

Access the Navigil Service via a web browser on a computer or mobile device using the URL address provided by Navigil. You can change the Navigil Service language by clicking the flag.

 Next to the language flag is a power icon for logging out of the service.

Logging in for the first time

Your account is set up by a Navigil Service admin using your email address as your username. Once your account is set up, you will receive in email with a temporary password that must be changed.

To log in for the first time:

1. Open the email from Navigil with the subject, "Navigil - temporary login details."
2. Click "this link" to go straight to the prompt where you need to create a new password.
   

   

3. OR, click the navigil.io link to first login with the temporary password, after which you are taken the the new password prompt as in step 2.
4. Create a new password. Your password must have the following:
   • 8-99 characters
   • Upper and lower case letters
   • At least one number
   • At least one special character from this set ("+" and "-" do not meet special character requirements):
     ^ $ * . [ ] { } ( ) ? " ! @ # % & / \ , > < ' : ; | _ ~ `
5. Click CHANGE and log in with your new password when prompted.

Resetting your password

If you cannot remember your password, you can reset it.

To reset your password:

1. On the login prompt, click "Reset password" and keep the login page open.
   

   

2. Enter your email address and click SEND CODE.
   

   

3. You will get an email from Navigil with the subject, "your verification code."
4. Open the email when it arrives and copy the 6-digit verification code from the email.
5. Go the the Navigil login page. It will look like this:
   

   

6. Enter the 6-digit verification code from the email into the first line.
7. Enter a new password and re-enter it in the last line.
8. Click SUBMIT and use the new password to log in when prompted.

Supported browsers

The following web browsers are confirmed to work with the Navigil Service.